Frequently Asked Questions
How do I forward my calls?
Last Updated 4 years ago
In your web browser (Internet Explorer, Google Chrome, Safari, etc...) go to https://portal.athenavoice.com
Log in with your username and password.
Go to "Answering Rules".
Click "Add Rule"
Select the time frame of "Call Forwarding", select "Always", enter the number to forward your calls to, press "Save"
The answering rule at the top of the list will be the one the system uses. Drag your rule to the top or bottom to turn it on or off. Then press "Save"
Log in with your username and password.
Go to "Answering Rules".
Click "Add Rule"
Select the time frame of "Call Forwarding", select "Always", enter the number to forward your calls to, press "Save"
The answering rule at the top of the list will be the one the system uses. Drag your rule to the top or bottom to turn it on or off. Then press "Save"